Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.


2. Delivery Location

Items offered on our website are only available for delivery to addresses in

Canada. We also accept orders from USA customers. Any shipments outside of Canada and USA are not available at this time.


3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and begin from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 to 3 business days of the date of your order.

Business day mean Monday to Friday, except holidays.

Please note we do not ship on Saturday and Sunday.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.


4. Shipping Costs

As for delivery charges, customer can get estimate from canada post on our website.

We will email you if we use any other method. For all heavy equipment or Tools that are over weight we will contact you with shipping rates.

Any question please call or email 647-269-9435 or h.ztoolsupply@gmail.com

Sales tax is charged according to the province or territory to which the item is shipped.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, don’t accept the package and let the courier to take it back, contact us immediately at h.ztoolsupply@gmail.com


6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at h.ztoolsupply@gmail.com or 647-269-9435