Warranty


All hand tools products are conditional lifetime warranted against defects in materials and workmanship for the expected usable life of the product. At H & Z Tool Supply, we make huge efforts continuously to ensure that our clients get products that meet quality standard. Worn out does not represent material defect; carelessness to care for, repair, alteration and lack of maintenance of the product does not represent material defect.  

 

H & Z Tool Supply liability shall as limited to repairing or replacing any defective product that is returned.  

 

All Warranty item shall return to us freight prepaid by you with a proof of purchase. 

 

Buyer shall bear all responsibility for shipping charges and risk of loss or damage during transit to H & Z Tool Supply.  

 

Products that have been subjected to abuse, misuse, alteration, neglect or unauthorized repair or installation, as determined by H & Z Tool Supply, are not covered by this warranty. 

 

All Torque Wrenches, Torque Multipliers, Torque Screwdrivers, and all Air Powered, Electric Powered & Battery Powered Tools are only parts warranted for a period of one year with a proof of purchase. 

 

H & Z Tool Supply is not responsible for any damage or personal injury that may result from the misuse, alteration, abuse, or use beyond the expected life of its products, or using tools which have been improperly repaired or maintained. H & Z Tool Supply will not be liable for any personal injuries caused by the use of our merchandise. 

 

We reserve the right to change, modify, cancel, and discontinue any of our products to make it better.  

 

We appreciate feedback from our customer to improve our services to you, please to contact us regarding questions, comments or feedback at h.ztoolsupply@gmail.com